100% Satisfaction Guaranteed with 30-Day Money Back Guarantee!
RETURNS
Have confidence in ordering with PondKitStore.com, if you are dissatisfied with ANY of our products, you may return the item for a full refund within 30 days of receiving your product less shipping costs. In the event that you need to return a product, please contact us for return instructions. Returns on items will be accepted within 30 days and a refund will be credited back to you minus any shipping, handling or freight charges.
WARRANTIES
All items, if any, are warranted directly by the manufacturers. No other warranty either expressed or implied is offered by KD McLeod Marketing. Items which are reported defective within 30 days of receipt will be replaced or refunded.
SHIPPING
We normally ship all in stock items within 5 business days from the time your order is received. Any item that is "out of stock" will be backordered and will be shipped immediately upon it's arrival in our warehouse.
In the rare instance that an item is on backorder after you have placed an order with us, we will notify you within 48 hours of the order and find the best resolution for the order.
CANCELLATIONS
Since we attempt to ship orders within 24 hours, cancellation of an order must be received within 24 hours of the order being placed. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please email donmcleod@rogers.com to cancel an order.
